Nm77's Privacy Policy — Your information is completely safe with us

1. Introduction

Please read this privacy policy carefully before using the nm77.vu website or app. By accessing the nm77 platform, you are considered to have accepted the terms of this privacy policy.

Nm77 is an internationally recognised online gaming platform committed to providing a safe, transparent, and world-class gaming experience for users in Bangladesh and South Asia. Our privacy policy is a core part of that commitment.

This Privacy Policy explains what personal information nm77 collects, how it is used, who it may be shared with, how it is kept secure, and what rights you have over your data.

We believe your personal data is yours alone. nm77 never sells your information to advertisers or unauthorised third parties. Our goal is to earn and keep your trust — because your trust is nm77's greatest asset.

2. Information We Collect

Nm77 collects only the information necessary to deliver its services — nothing more, nothing irrelevant. Below is a breakdown of the types of data collected:

We collect information in three main ways: first, when you voluntarily provide it during registration or profile updates; second, technical data collected automatically as you use the platform; and third, information verified through trusted third parties for KYC and payment validation.

3. How We Use Your Information

Nm77 uses collected data only for specific, legitimate purposes. Every use has a clear reason behind it, and that reason is fully transparent to you.

• Account management: Your information is used for registration, login, password recovery, and account verification.
• Payment Processing: Financial information is used to process deposits, withdrawals, and transaction verification.
• Service Improvement: Your gaming activity is analysed to help improve the nm77 platform.
• Security Assurance: Data is analysed to detect unusual activity, prevent fraud, and combat money laundering.
• Contact: To send promotional offers, important updates, and support-related communications.
• Responsible Gaming: To identify signs of addictive behaviour and provide timely support.
• Legal compliance: To meet regulatory requirements and comply with legal obligations.

4. Information Sharing Policy

Nm77 never sells your personal data. In certain limited circumstances, specific information may be shared with trusted partners — always in your best interest and for your protection.

• Payment Providers: Service providers such as bKash, Nagad, and Rocket receive only the information necessary to process payments. This data is handled under their respective privacy policies.
• KYC & identity verification providers: Approved identity verification services are used to verify accounts. Only the necessary information is shared.
• Legal authorities: nm77 is legally required to provide certain information to the relevant authorities in compliance with court orders or government directives.
• Game Software Providers: Limited session data may be shared with software partners to ensure the technical performance of games.
• Analytics: Anonymized and aggregated data may be used for platform analysis and improvement — no personal identity is ever revealed.

All third parties are bound by strict data processing agreements with nm77. They may only use your information for specified purposes and are prohibited from sharing it with anyone else under any circumstances.

5. Data Security Measures

Nm77 follows industry-leading standards to protect your data. Our security measures are multi-layered, covering both technical and organisational safeguards.

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption. No information travels in the open between your browser and nm77 servers.
• Data Encryption: Sensitive data stored in our databases — such as passwords and financial information — is kept in encrypted form.
• Two-Factor Authentication (2FA): Two-factor authentication is available as an additional security layer for account login.
• Firewall & DDoS Protection: Robust server-level firewalls and DDoS protection systems are actively in place.
• Regular Audits: Regular security audits are conducted by independent security experts.
• Staff Training: nm77 staff are trained in data protection, and only authorised personnel have access to personal information.

6. Cookie Policy

Nm77 uses cookies to ensure the website and app function properly. Cookies are small text files stored in your browser or on your device. They do not directly identify you.

• Essential cookies: Required for login sessions, security verification, and core platform functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language, theme, or game history.
• Analytics cookies: Collects anonymized data for platform usage analysis and improvement.
• Security Cookies: Helps detect fraud and bot activity.

You can disable non-essential cookies at any time through your browser settings, though some platform features may not work as intended. nm77 does not use third-party tracking cookies.

7. Your Rights

Under nm77's privacy policy, you have several important rights regarding your personal data. These rights are recognised under international data protection law.

To exercise any of these rights, contact the nm77 support team. We will process your request within 30 days. In some cases, full deletion may not be possible due to legal obligations — we will inform you of the reason if so.

8. Protection of Minors

Nm77 provides services exclusively to users aged 18 and above. No personal data is collected from anyone under 18 — this is a non-negotiable condition of our privacy policy.

If a parent or guardian believes their child has registered on nm77, please contact our support team immediately. We will act promptly.

9. Data Retention Period

Nm77 does not retain your data longer than necessary. Specific retention periods apply depending on the type of information.

• Account information: For the duration of account activity and a minimum of 5 years after closure (as required by law).
• Transaction Records: Retained for 5–7 years in accordance with financial regulations.
• KYC documents: 5 years from the date of verification, or as required by legal obligations.
• Game History: For the duration of account activity and 2 years after closure.
• Cookie & Session Data: Automatically deleted within 30 days to 1 year.

Once the designated retention period expires, data is securely deleted or anonymized. Where legal obligations require longer retention, data is kept for that period and then deleted.

10. Policy Changes

Nm77 may update this privacy policy from time to time — due to technical changes, legal updates, or improvements to our services. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified via your registered email address or an in-app notification.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.

We are always working towards a more transparent and user-friendly privacy policy. Your feedback and suggestions are always welcome.